Privacy policy

Privacy Policy

Last Updated: May 2026

The Swedish American Company LLC (“Company,” “we,” “us,” or “our”) operates SwedishCandyHeroes.com (“Website”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.

By using SwedishCandyHeroes.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Place an order
Create an account
Subscribe to emails or marketing communications
Contact customer support
Participate in promotions or surveys

The information we may collect includes:

Full name
Billing and shipping address
Email address
Phone number
Payment information
Order history
IP address
Device and browser information

Payment information is processed securely through third-party payment providers and is not stored directly on our servers.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide shipping and tracking updates
Respond to customer service requests
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Send promotional emails and special offers (you may opt out at any time)
Comply with legal obligations

3. Cookies & Tracking Technologies

SwedishCandyHeroes.com uses cookies and similar tracking technologies to improve website performance and user experience.

Cookies may be used to:

Remember shopping cart contents
Save user preferences
Analyze website traffic and usage
Personalize content and advertisements

You may disable cookies through your browser settings; however, certain parts of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our business, including:

Shopify
Payment processors
Shipping carriers
Marketing and analytics providers
Fraud prevention services

These third parties may only use your information as necessary to provide services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

5. Shopify & Third-Party Services

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.

Your information may be stored through Shopify’s secure data storage systems and applications.

For more information, please review:

Shopify Privacy Policy
Shopify Terms of Service

Third-party providers used by our website may have separate privacy policies governing the information they collect.

6. Email Marketing

If you opt in to receive marketing communications, we may send you:

Promotions
Product announcements
Newsletters
Special offers

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.

Even if you opt out of marketing communications, we may still send transactional emails related to your orders or account.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, including California and other U.S. states with consumer privacy laws, you may have rights regarding your personal information, including the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain data uses where applicable

To exercise any privacy rights, please contact us using the information below.

9. Children’s Privacy

SwedishCandyHeroes.com is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Retention of Information

We retain personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain business records

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.