Terms of service

Terms of Service

Last Updated: May 2026

Overview

This website, SwedishCandyHeroes.com, is operated by The Swedish American Company LLC (“Company,” “we,” “us,” or “our”).

Throughout the site, the terms “you,” “your,” and “customer” refer to any user, visitor, or purchaser accessing this website or using our services.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or use any services provided by us.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.

1. Eligibility & Online Store Terms

By using this site, you represent that:

  • You are at least 18 years old, or the age of majority in your state of residence;
  • You have the legal authority to enter into these Terms; and
  • Any information you provide is accurate and complete.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable federal, state, or local laws while using the website.

Any violation of these Terms may result in immediate suspension or termination of your access to the Service.

2. General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to the website at any time and for any reason permitted by law.

You understand that information transmitted through the Service (excluding payment information) may be transferred over various networks and adapted to technical requirements of connecting devices or systems. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the Service without our prior written consent.

3. Product Information & Availability

We make reasonable efforts to ensure product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the site is complete, current, or error-free.

Because many of our products are imported food and candy items:

  • Packaging may vary from images shown;
  • Product availability may change without notice;
  • Seasonal or limited-edition items may sell out quickly.

We reserve the right to discontinue any product at any time.

4. Pricing & Modifications

All prices displayed on the website are listed in U.S. Dollars (USD).

We reserve the right to:

  • Change product prices without notice;
  • Modify or discontinue products or services;
  • Limit product quantities;
  • Refuse or cancel orders at our discretion.

We are not liable for any modification, suspension, discontinuation, or pricing change related to the Service.

5. Orders, Billing & Account Information

We reserve the right to refuse, limit, or cancel any order, including orders that appear to be fraudulent, unauthorized, or placed for resale purposes.

You agree to provide accurate, current, and complete purchase and account information for all transactions.

If we need to cancel or modify an order, we may attempt to notify you using the contact information provided during checkout.

For details regarding returns, refunds, and exchanges, please review our Refund & Return Policy.

6. Food Products & Consumption Disclaimer

Our edible products are intended for personal consumption only.

Customers are responsible for reviewing product ingredients and allergen information before consumption. While we strive to provide accurate ingredient information, manufacturers may change formulations or packaging without notice.

The Swedish American Company LLC is not responsible for allergic reactions, sensitivities, or health issues resulting from product consumption.

If you have food allergies or dietary concerns, please consult product labels carefully before use.

7. Shipping & Delivery

We currently ship only within the United States.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by:

  • Carriers
  • Weather conditions
  • Customs or regulatory issues
  • Incorrect shipping information provided by the customer

Risk of loss and title for purchased products pass to the customer upon delivery to the shipping carrier.

8. Third-Party Services & Links

Our website may include links to third-party websites, applications, or services.

We do not control or endorse any third-party content and are not responsible for any damages or issues arising from your use of third-party websites or services.

Your use of third-party services is at your own risk and subject to their respective terms and policies.

9. User Feedback & Submissions

If you submit comments, reviews, suggestions, ideas, or other content to us, you grant The Swedish American Company LLC a non-exclusive, royalty-free, perpetual, and worldwide right to use, reproduce, publish, and distribute such content.

You agree that your submissions will not:

  • Violate any law or third-party rights;
  • Contain unlawful, abusive, defamatory, or obscene material;
  • Include malicious software or harmful code.

We reserve the right to remove content that violates these Terms.

10. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using the Service, you consent to the collection and use of information as described in that policy.

11. Errors & Inaccuracies

Occasionally, the website may contain typographical errors, inaccuracies, or omissions relating to pricing, promotions, shipping charges, product descriptions, or availability.

We reserve the right to correct errors and to cancel or refuse orders placed based on incorrect information, even after payment has been submitted.

12. Prohibited Uses

You may not use the website or its content:

  • For unlawful purposes;
  • To violate intellectual property rights;
  • To harass, abuse, discriminate against, or harm others;
  • To distribute spam, malware, or malicious code;
  • To interfere with the security or operation of the website;
  • To collect personal information unlawfully;
  • To engage in fraudulent or deceptive conduct.

We reserve the right to terminate access for violations of these Terms.

13. Disclaimer of Warranties

The Service and all products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, The Swedish American Company LLC disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted, secure, or error-free operation of the Service.

14. Limitation of Liability

To the maximum extent permitted by law, The Swedish American Company LLC and its owners, officers, employees, affiliates, contractors, and suppliers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products purchased through the Service.

In all cases, our total liability shall not exceed the amount paid by you for the applicable product or order.

Some states do not allow certain liability limitations, so portions of this section may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless The Swedish American Company LLC and its affiliates, officers, employees, agents, and partners from any claims, liabilities, damages, expenses, or demands arising out of:

  • Your breach of these Terms;
  • Your misuse of the Service;
  • Your violation of any law or third-party rights.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

17. Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate your access to the Service at any time, without notice, if we believe you have violated these Terms or applicable law.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and The Swedish American Company LLC regarding your use of the website and services.

19. Governing Law

These Terms and any disputes arising from the use of this website or our products shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

20. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

The most current version will always be posted on this page with the updated effective date.

Your continued use of the website following any changes constitutes acceptance of those revised Terms.

21. Contact Information

Questions regarding these Terms of Service may be directed to:

The Swedish American Company LLC
SwedishCandyHeroes.com
Denver, Colorado, USA
E-mail: swedishcandyheroes@gmail.com
Phone: (720) 833-7731